Data Controller
We are a sole trader (OSVČ) Nikita Metelitsa, registered address: Strnadových 1009/9, Praha – Vysočany, 19000, Czech Republic, Company ID (IČO): 08462968 (hereinafter referred to as the “Provider” or “we”).
As a data controller, we process your personal data in accordance with applicable laws, including Regulation (EU) 2016/679 (GDPR).
What Personal Data We Process
We process personal data that you provide to us directly. In particular, your name (or company name), address, contact email and phone number, and billing details such as IČ and DIČ. Under certain conditions, we may also process your IP address.
In the context of joint marketing campaigns, we may process and combine your personal data for marketing purposes or for the proper performance of a contract.
If you provide us with personal data of third parties, it is your responsibility to inform them and obtain their consent in accordance with this Privacy Policy.
When you visit our website, we may collect certain information automatically, such as your IP address, date and time of access, browser and operating system details, language settings, and data about your behavior on our website.
If you access the site from a mobile device, we may also process information about your device (e.g., device type, crash logs, etc.).
Cookies
Our website uses cookies, which are processed automatically.
You can modify or restrict the use of cookies in your browser settings.
Reasons for Processing Your Data1. Contract Fulfilment
We process your personal data to execute and deliver digital content (online courses) purchased through our platform.
2. Customer Support
If you contact us with a question or issue, we need to process your data to respond or resolve it. In some cases, we may share the data with third parties (e.g., technical support).
3. Marketing Activities
Email marketing:
We send marketing communications based on your consent. You can unsubscribe anytime by replying to our email with the text “NO MARKETING”, or by sending such a message to digest@manntraffic.eu.
Unsubscribing removes you from all marketing activities, including telemarketing.
Telemarketing:
We may contact you by phone to offer our services or related marketing information.
Legal Grounds for Processing
We may share your data with third parties in the following cases:
Our courses are not intended for children under 16 years old.
A person under 16 may only purchase a course with the consent of a legal guardian.
Data Security
We use appropriate technical and organizational measures to prevent unauthorized access or misuse of your data.
All communication between your device and our servers is encrypted.
Your login details are password-protected, and all data are stored in secure, access-controlled data centers.
Your Rights Under GDPR
You have the right to:
You can correct or supplement your personal information by contacting us at digest@manntraffic.eu.
If you believe any personal data we hold is incorrect, please contact us.
Note: according to Czech Act No. 235/2004 Coll. (VAT Act), issued invoices cannot be altered retroactively.
You may request an overview of your personal data processed by us via digest@manntraffic.eu.
Right to Erasure (“Right to be Forgotten”)
You may request deletion of your data (except those we are legally required to retain, e.g., invoices).
Your request may be refused if data are needed for ongoing claims or dispute resolution.
You have the right to erasure if:
Objection to Processing
If we process your data based on legitimate interest, you may object by sending an email to digest@manntraffic.euexplaining your reasons.
Restriction of Processing
You have the right to request restriction of processing if:
Complaints
If you believe your personal data are being processed unlawfully, you may lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, Czech Republic).
However, we encourage you to contact us first at digest@manntraffic.eu, and we will do our best to resolve the matter amicably.
We are a sole trader (OSVČ) Nikita Metelitsa, registered address: Strnadových 1009/9, Praha – Vysočany, 19000, Czech Republic, Company ID (IČO): 08462968 (hereinafter referred to as the “Provider” or “we”).
As a data controller, we process your personal data in accordance with applicable laws, including Regulation (EU) 2016/679 (GDPR).
What Personal Data We Process
We process personal data that you provide to us directly. In particular, your name (or company name), address, contact email and phone number, and billing details such as IČ and DIČ. Under certain conditions, we may also process your IP address.
In the context of joint marketing campaigns, we may process and combine your personal data for marketing purposes or for the proper performance of a contract.
If you provide us with personal data of third parties, it is your responsibility to inform them and obtain their consent in accordance with this Privacy Policy.
When you visit our website, we may collect certain information automatically, such as your IP address, date and time of access, browser and operating system details, language settings, and data about your behavior on our website.
If you access the site from a mobile device, we may also process information about your device (e.g., device type, crash logs, etc.).
Cookies
Our website uses cookies, which are processed automatically.
You can modify or restrict the use of cookies in your browser settings.
Reasons for Processing Your Data1. Contract Fulfilment
We process your personal data to execute and deliver digital content (online courses) purchased through our platform.
2. Customer Support
If you contact us with a question or issue, we need to process your data to respond or resolve it. In some cases, we may share the data with third parties (e.g., technical support).
3. Marketing Activities
Email marketing:
We send marketing communications based on your consent. You can unsubscribe anytime by replying to our email with the text “NO MARKETING”, or by sending such a message to digest@manntraffic.eu.
Unsubscribing removes you from all marketing activities, including telemarketing.
Telemarketing:
We may contact you by phone to offer our services or related marketing information.
Legal Grounds for Processing
- Performance and conclusion of a contract – necessary to provide access to online courses and related services.
- Legitimate interest – to provide relevant content and communication to our customers. Based on this, we may send you marketing messages or use cookies.
- Consent – required for email marketing and telemarketing. You may withdraw your consent anytime by sending “NO MARKETING” to digest@manntraffic.eu.
We may share your data with third parties in the following cases:
- Technical service providers: to ensure the proper functioning of purchased online courses and to handle technical issues.
- Payment processors: we do not store your payment card details; payments are handled securely by payment gateways and banks.
- Marketing partners: when sending newsletters or conducting telemarketing. Such partners are bound by confidentiality and may not use your data for other purposes.
- Legal authorities: in cases of legal obligations or law enforcement requests (e.g., Police, legal representatives).
- Affiliated companies: within the same corporate group, based on legitimate interest or your consent. You may object or withdraw consent anytime via digest@manntraffic.eu.
- Personal data are processed for the duration of our contractual relationship.
- If processed based on consent, data are retained for up to 7 years or until consent withdrawal.
- For newsletter subscribers, data are processed for 7 years or until unsubscribed.
- Data required by law (e.g., accounting records) are retained for the statutory period (usually 10 years).
- Cookies related to user behavior are deleted after 30 days, with older anonymized data kept in Google Analytics.
- Call recordings are stored for a maximum of 1 year, unless longer retention is justified by legitimate interests (e.g., fraud investigation).
Our courses are not intended for children under 16 years old.
A person under 16 may only purchase a course with the consent of a legal guardian.
Data Security
We use appropriate technical and organizational measures to prevent unauthorized access or misuse of your data.
All communication between your device and our servers is encrypted.
Your login details are password-protected, and all data are stored in secure, access-controlled data centers.
Your Rights Under GDPR
You have the right to:
- Withdraw your consent at any time
- Correct or update your personal data
- Request restriction of processing
- Object to data processing
- Request access to your personal data
- Request data portability
- Be informed about any data breaches
- Request deletion of your personal data (“right to be forgotten”)
You can correct or supplement your personal information by contacting us at digest@manntraffic.eu.
If you believe any personal data we hold is incorrect, please contact us.
Note: according to Czech Act No. 235/2004 Coll. (VAT Act), issued invoices cannot be altered retroactively.
You may request an overview of your personal data processed by us via digest@manntraffic.eu.
Right to Erasure (“Right to be Forgotten”)
You may request deletion of your data (except those we are legally required to retain, e.g., invoices).
Your request may be refused if data are needed for ongoing claims or dispute resolution.
You have the right to erasure if:
- The data are no longer necessary for their purpose
- You withdraw your consent and no other legal ground applies
- You object to processing and your interest prevails
- The data were processed unlawfully
- Deletion is required by law
- The data concern a person under 16 years old
Objection to Processing
If we process your data based on legitimate interest, you may object by sending an email to digest@manntraffic.euexplaining your reasons.
Restriction of Processing
You have the right to request restriction of processing if:
- You dispute the accuracy of the data
- Processing is unlawful and you oppose erasure
- We no longer need the data, but you require them for legal claims
- You have lodged an objection to processing
Complaints
If you believe your personal data are being processed unlawfully, you may lodge a complaint with the Office for Personal Data Protection (Úřad pro ochranu osobních údajů, Czech Republic).
However, we encourage you to contact us first at digest@manntraffic.eu, and we will do our best to resolve the matter amicably.
